Effective Date: October 5, 2023
2. Data Controller
3. Personal Data We Collect
We may collect and process the following types of personal data:
- Contact Information: This may include your name, email address, phone number, and postal address.
- Professional Information: Information about your profession, speaking engagements, and career goals.
- Website Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and referring pages.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide our coaching and speaking services and fulfill your requests.
- To communicate with you, respond to inquiries, and provide customer support.
- To send newsletters, updates, and promotional materials if you have opted in to receive them.
- To analyze website traffic and improve our website's functionality and user experience.
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a Contract: To fulfill our contractual obligations when you engage our coaching or speaking services.
- Legitimate Interests: To pursue our legitimate business interests, such as improving our services and marketing our offerings.
- Consent: When you have given us explicit consent to process your data for specific purposes, such as receiving newsletters.
6. Third Party Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
7. Payment Processing
When you engage our services or make payments for our services, your payment information, such as credit card details, bank account information, or other payment methods, may be collected and processed by third-party payment processors, including Stripe, Zoho Books Invoice, Thrivecart, PayPal, and electronic funds transfer.
We do not store or retain your payment information on our servers. Instead, your payment data is securely processed and stored by these trusted third-party payment processors. Each of these payment processors has its own privacy policies, and your use of their services is subject to their terms and conditions.
We recommend reviewing the privacy policies of these payment processors to understand how they collect, use, and secure your payment information:
We take reasonable steps to ensure the security of your payment information during the payment process. However, please note that we do not have control over the data security practices of these third-party payment processors. Therefore, we encourage you to review their privacy policies and contact them directly if you have any concerns about your payment information.
By engaging our services and making payments, you acknowledge and agree to the processing of your payment information by these third-party payment processors in accordance with their respective privacy policies and terms of service.
8. Data Sharing
Visitor comments may be checked through an automated spam detection service.
9. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
10. Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
11. Your Rights
You have certain rights regarding your personal data, including the right to access, rectify, or delete your data. To exercise these rights or make inquiries about your data, please contact us using the information provided in Section 2.
13. Contact Information
Michelle Barry Franco
ADDRESS: 5 Parkway Creek Dr, Asheville, NC 28803
PHONE: +1 415-720-6721