Privacy Policy

Michelle Barry Franco’s Privacy Policy

Effective Date: October 5, 2023

1. Introduction

Welcome to Michelle Barry Franco’s website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website and engage with our services.

2. Data Controller

The data controller for this website is Michelle Barry Franco, located at [Your Business Address]. If you have any questions or concerns regarding this Privacy Policy or your data privacy rights, please contact Michelle at michellebfranco@gmail.com.

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: This may include your name, email address, phone number, and postal address.
  • Professional Information: Information about your profession, speaking engagements, and career goals.
  • Website Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and referring pages.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide our coaching and speaking services and fulfill your requests.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To send newsletters, updates, and promotional materials if you have opted in to receive them.
  • To analyze website traffic and improve our website's functionality and user experience.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a Contract: To fulfill our contractual obligations when you engage our coaching or speaking services.
  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services and marketing our offerings.
  • Consent: When you have given us explicit consent to process your data for specific purposes, such as receiving newsletters.

6. Third Party Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. Payment Processing

When you engage our services or make payments for our services, your payment information, such as credit card details, bank account information, or other payment methods, may be collected and processed by third-party payment processors, including Stripe, Zoho Books Invoice, Thrivecart, PayPal, and electronic funds transfer.

We do not store or retain your payment information on our servers. Instead, your payment data is securely processed and stored by these trusted third-party payment processors. Each of these payment processors has its own privacy policies, and your use of their services is subject to their terms and conditions.

We recommend reviewing the privacy policies of these payment processors to understand how they collect, use, and secure your payment information:

Stripe Privacy Policy
Zoho Books Privacy Policy
Thrivecart Privacy Policy
PayPal Privacy Statement

We take reasonable steps to ensure the security of your payment information during the payment process. However, please note that we do not have control over the data security practices of these third-party payment processors. Therefore, we encourage you to review their privacy policies and contact them directly if you have any concerns about your payment information.

By engaging our services and making payments, you acknowledge and agree to the processing of your payment information by these third-party payment processors in accordance with their respective privacy policies and terms of service.

If you have any questions or concerns about payment processing or the handling of your payment information, please contact us using the information provided in this Privacy Policy.

8. Data Sharing

We may share your personal data with trusted third parties only as necessary to provide our services and for the purposes outlined in this Privacy Policy. These third parties may include payment processors, marketing tools, and IT service providers.

Visitor comments may be checked through an automated spam detection service.

9. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

10. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

11. Your Rights

You have certain rights regarding your personal data, including the right to access, rectify, or delete your data. To exercise these rights or make inquiries about your data, please contact us using the information provided in Section 2.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this policy periodically for any updates.

13. Contact Information

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Michelle Barry Franco
ADDRESS: 5 Parkway Creek Dr, Asheville, NC 28803
PHONE: +1 415-720-6721